Purchasing

Use the header menu to click ‘shop’.

Personal Information and Privacy

Personal information is only collected if necessary in order to ship purchases (address, contact information). Subscriber information may be shared with third parties who perform ad measurement services on Harris Tapper’s behalf (such as advertising and email communication), to gain an understanding of our customers in order to improve our services and offering. Upon sign up subscribers consent for such sharing and use where consent is legally required.  

Shipping and Delivery

Orders shipped between Monday to Friday. For security reasons, all orders must be signed for upon delivery. New Zealand orders are shipped via NZ Post. All international orders are shipped via DHL. Further information can be found in the Shipping tab in the Customer Service menu. 

Duty and Taxes

All orders are shipped on a DDU (Delivered Duties Unpaid) basis. Each country imposes different levies depending on their import laws. All harristapper.com items are shipped from New Zealand so it's best to check the import fees you may face directly with a local customs broker when purchasing, as this varies between country and purchase value.

Order Cancellations

Prior to shipment, orders can be cancelled for store credit only. Once orders are received, standard return policy applies.

Returns

You have up to 10 days to return an item. Please contact customer care regarding returns customercare@harristapper.com. Further returns information can be found via the Returns tab in the Customer Service menu. 

SMS Terms of Service

The Harris Tapper mobile message service (the "Service") is operated by Harris Tapper (“Harris Tapper”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Harris Tapper’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Harris Tapper through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Harris Tapper. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Harris Tapper or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Harris Tapper mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Harris or email customercare@harristapper.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.