Have an account?
Log in to check out faster.
Loading...
$0.00
Complimentary Shipping On All Orders Over $500
FREE GLOBAL SHIPPING ON ANY PURCHASE OVER $500
New ZealandFree shipping on any purchase over $500. Any purchase under $500.00 will be charged at a flat rate of $10.00
AucklandDelivery within 2-3 working days via NZ Post
Rest of New ZealandDelivery within 3-4 working days via NZ Post
AustraliaFree shipping on any purchase over $500. Any purchase under $500.00 will be charged at a flat rate of $30.00 AUDDelivery within 3-5 days via DHL
Delivery within 4-7 days via DHL
Shipping Notes
We are unable to ship to PO Box address, please provide a physical daytime residential or business delivery address.
Orders placed on Friday after 10am or over the weekend will be processed for delivery on the following Monday.
You will receive an email with a tracking number as soon as your order has shipped.
All orders require a signature upon delivery.
Although we endeavour to deliver within the advised time frame, please note during public holidays, sale periods and unforeseen circumstances, your purchase may take longer to arrive.
Please contact customercare@harristapper.com if you need any assistance.
If for whatever reason you are dissatisfied with your order we will honour a full refund, credit or exchange for the items that are shipped back to us within 10 days of receipt, in the original condition, with tags attached. Please be aware if items are shipped back outside of this period we are unable to accept these.
Refunds for all transactions will be issued to the original form of payment. Items purchased on sale are Final Sale and therefore not eligible for refund or exchange. Kindly note that any postage costs will not be refunded and postage for returns will not be covered, unless the item purchased was incorrect or faulty.
Please note, we only process returns that were purchased via harristapper.com. Garments purchased from department stores or speciality stores must be returned to the store in which it was purchased.
If an item received is classified as faulty and was received damaged, will honour a full refund, repair, credit or exchange for items that are shipped back to us within 10 days of receipt, in the original condition, with tags attached. Please be aware if items are shipped back outside of this period we are unable to accept these.
Please submit your return via our Returns Center.
If you need further assistance, we can be reached at customercare@harristapper.com.
All product prices can be displayed in the currency selected at the top right hand corner of the page. If you are shopping in NZD, these prices include New Zealand tax (GST).
All orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning your order may be subject to local taxes and/or import duties, which are levied by your local customs authority. We are unable to calculate the exact amount of duties and taxes your order will incur as these charges are imposed directly by the country you are shipping to and dependent upon origin of goods.
Harris Tapper is committed to making cherished pieces that sustain a long lifetime in a women’s wardrobe.
Country of Manufacture and Code of Conduct
All of our suppliers are required to sign our Code of Conduct, based off the ETI (Ethical Trading Initiative) global code of conduct, ensuring all practices adhere to global ethical standards set by the ETI. Three out of our four suppliers are based in China. These partners have either Sedex and BSCI Certifications (or both); these are global trade audits. The fourth supplier is based in New Zealand and is 10 minutes from our studio, so we have high visibility of working conditions and we visit often.
Goals
We believe in a long-term sustainable business model and have goals to try to find a balance between environmentally friendly practices and sustainable business planning.
Harris Tapper does not compromise on the quality of any product released, focusing on fit, refined and considered detailing and exceptional fabrications.
Payment Terms
Harris Tapper pre-ordering requires a 100% payment upfront via harristapper.com. Harris Tapper will despatch your order as soon as it's ready to the address specified at the time of pre-order.
All product prices are displayed including New Zealand tax (GST).
Cancellation
Harris Tapper reserve the right to cancel styles at any point. In the rare case of this happening we will refund you using the same form of payment.
All orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning your order may be subject to local taxes and/or import duties, which are levied by your local customs authority. We are unable to calculate the exact amount of duties and taxes your order will incur as these charges are imposed directly by the country you are shipping to. We recommend checking your local import duty threshold.
Notes:
All measurements are in cm
Please note these are standardised body measurements for each size break, they are not individual garment measurements.
If you require further sizing assistance please contactcustomercare@harristapper.com
Purchasing
Use the header menu to click ‘shop’.
Personal Information and Privacy
Personal information is only collected if necessary in order to ship purchases (address, contact information). Subscriber information may be shared with third parties who perform ad measurement services on Harris Tapper’s behalf (such as advertising and email communication), to gain an understanding of our customers in order to improve our services and offering. Upon sign up subscribers consent for such sharing and use where consent is legally required.
Shipping and Delivery
Orders shipped between Monday to Friday. For security reasons, all orders must be signed for upon delivery. New Zealand orders are shipped via NZ Post. All international orders are shipped via DHL. Further information can be found in the Shipping tab in the Customer Service menu.
Duty and Taxes
All orders are shipped on a DDU (Delivered Duties Unpaid) basis. Each country imposes different levies depending on their import laws. All harristapper.com items are shipped from New Zealand so it's best to check the import fees you may face directly with a local customs broker when purchasing, as this varies between country and purchase value.
Order Cancellations
Prior to shipment, orders can be cancelled for store credit only. Once orders are received, standard return policy applies.
Returns
You have up to 10 days to return an item. Please contact customer care regarding returns customercare@harristapper.com. Further returns information can be found via the Returns tab in the Customer Service menu.
General Enquiries;customercare@harristapper.com
Postal Address;Harris Tapper,Shed 5C, City Works Depot, 90 Wellesley Street West,Auckland CBD,Auckland 1010,New Zealand