Skip to content

Your cart is empty

Continue shopping

Have an account?

Log in to check out faster.

Cart

Loading...

Total

$0.00

VIEW CART
  • Shop
    • Latest Collection | Pre-Fall 2025
    • Core Collection
    • All Products
    • Tailoring
    • Shirts & Tops
    • Dresses
    • Skirts & Trousers
    • Knitwear
    • Co-Ords
    • Coats & Jackets
    • Sale
    • Image Archive
    • Pre-Fall 2025
    • Spring Summer 2025
    • Resort 2025
    • Pre-Fall 2024
    • Spring Summer 2024
  • About
  • Projects
  • Customer Service

Country/region

  • AUD
  • USD
  • Customer Service
  • Subscribe
  • Instagram
  • TikTok
  • Shipping
  • Shop
    • Latest Collection | Pre-Fall 2025
    • Core Collection
    • All Products
    • Tailoring
    • Shirts & Tops
    • Dresses
    • Skirts & Trousers
    • Knitwear
    • Co-Ords
    • Coats & Jackets
    • Sale
    • Image Archive
    • Pre-Fall 2025
    • Spring Summer 2025
    • Resort 2025
    • Pre-Fall 2024
    • Spring Summer 2024
  • About
  • Projects
  1. Home
  2. returns
Harris Tapper
  • Customer Service
    • Shipping
    • Returns
    • Tax & Duty
    • Responsibility
    • Preorder: How It Works
    • Size Guide
    • Terms of Service
    • Contact Us

Country/region

  • AUD
  • USD
Cart(0)
  • Shipping
  • Returns
  • Tax & Duty
  • Responsibility
  • Preorder: How It Works
  • Size Guide
  • Terms Of Service
  • Contact Us

Shipping

 

FREE GLOBAL SHIPPING ON ANY PURCHASE OVER $500

New Zealand
Free shipping on any purchase over $500. Any purchase under $500.00 will be charged at a flat rate of $10.00

Auckland
Delivery within 2-3 working days via NZ Post

Rest of New Zealand
Delivery within 3-4 working days via NZ Post

Australia
Free shipping on any purchase over $500. Any purchase under $500.00 will be charged at a flat rate of $30.00 AUD
Delivery within 3-5 days via DHL

Rest of World
Free shipping on any purchase over $500. Any purchase under $500.00 will be charged at a flat rate of $100.00 NZD. Please convert this into your local currency for rates charged.

Delivery within 4-7 days via DHL

Shipping Notes

We are unable to ship to PO Box address, please provide a physical daytime residential or business delivery address. 

Orders placed on Friday after 10am or over the weekend will be processed for delivery on the following Monday. 

You will receive an email with a tracking number as soon as your order has shipped. 

All orders require a signature upon delivery.

Although we endeavour to deliver within the advised time frame, please note during public holidays, sale periods and unforeseen circumstances, your purchase may take longer to arrive.

Please contact customercare@harristapper.com if you need any assistance. 

Returns

If for whatever reason you are dissatisfied with your order we will honour a full refund, credit or exchange for the items that are shipped back to us within 10 days of receipt, in the original condition, with tags attached. Please be aware if items are shipped back outside of this period we are unable to accept these.

Refunds for all transactions will be issued to the original form of payment. Items purchased on sale are Final Sale and therefore not eligible for refund or exchange. Kindly note that any postage costs will not be refunded and postage for returns will not be covered, unless the item purchased was incorrect or faulty.

Please note, we only process returns that were purchased via harristapper.com. Garments purchased from department stores or speciality stores must be returned to the store in which it was purchased.

If an item received is classified as faulty and was received damaged, will honour a full refund, repair, credit or exchange for items that are shipped back to us within 10 days of receipt, in the original condition, with tags attached. Please be aware if items are shipped back outside of this period we are unable to accept these.

Please submit your return via our Returns Center.

If you need further assistance, we can be reached at customercare@harristapper.com.

Tax & Duty

All product prices are displayed automatically in NZD, AUD, or USD, depending on your location. 

All orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning your order may be subject to local taxes and/or import duties, which are levied by your local customs authority. We are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the destination country and depend on the origin of the goods. If you require further assistance, please email customercare@harristapper.com.

Responsibility

Harris Tapper is committed to making cherished pieces that sustain a long lifetime in a women’s wardrobe.

Country of Manufacture and Code of Conduct

All of our suppliers are required to sign our Code of Conduct, based off the ETI (Ethical Trading Initiative) global code of conduct, ensuring all practices adhere to global ethical standards set by the ETI.

Three out of our four suppliers are based in China. These partners have either Sedex and BSCI Certifications (or both); these are global trade audits. The fourth supplier is based in New Zealand and is 10 minutes from our studio, so we have high visibility of working conditions and we visit often.

Goals

We believe in a long-term sustainable business model and have goals to try to find a balance between environmentally friendly practices and sustainable business planning.

Harris Tapper does not compromise on the quality of any product released, focusing on fit, refined and considered detailing and exceptional fabrications.

Preorder: How It Works

HOW IT WORKS
Some pieces from Harris Tapper collections are available for pre-purchase before the style is produced. We see this as a step toward more responsible manufacturing, limiting the risk of over production and excess stock. Although you won’t receive your order immediately you will be able to secure your size and style. The wait is worth it.
1. View our upcoming styles for a limited time before they’re available in stores.
2. Add any pre-order pieces from the collection to you cart and choose your size.
3. Process your payment.
4. Your order will be added to our production and made especially for you.
5. Because you are pre-ordering for next season production will take several weeks or months while your pieces are made.
6. We will deliver your order as soon as it's ready.
Please email customercare@harristapper.com with any questions.
TERMS AND CONDITIONS

Payment Terms

Harris Tapper pre-ordering requires a 100% payment upfront via harristapper.com. Harris Tapper will despatch your order as soon as it's ready to the address specified at the time of pre-order.

All product prices are displayed including New Zealand tax (GST).

Cancellation

Harris Tapper reserve the right to cancel styles at any point. In the rare case of this happening we will refund you using the same form of payment. 

Fees, Taxes and International Duty

All orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning your order may be subject to local taxes and/or import duties, which are levied by your local customs authority. We are unable to calculate the exact amount of duties and taxes your order will incur as these charges are imposed directly by the country you are shipping to. We recommend checking your local import duty threshold. 

Size Guide

Size NZ/AU/UK 4 6 8 10 12 14
S M L
S/M M/L
Bust 76 81 86 91 96 101
Waist 58 63 68 73 78 83
High Hip 72 77 82 87 92 97
Low Hip 85 90 95 100 105 110

Notes:


All measurements are in cm

Please note these are standardised body measurements for each size break, they are not individual garment measurements.

If you require further sizing assistance please contact
customercare@harristapper.com

Terms Of Service

Purchasing

Use the header menu to click ‘shop’.

Personal Information and Privacy

Personal information is only collected if necessary in order to ship purchases (address, contact information). Subscriber information may be shared with third parties who perform ad measurement services on Harris Tapper’s behalf (such as advertising and email communication), to gain an understanding of our customers in order to improve our services and offering. Upon sign up subscribers consent for such sharing and use where consent is legally required.  

Shipping and Delivery

Orders shipped between Monday to Friday. For security reasons, all orders must be signed for upon delivery. New Zealand orders are shipped via NZ Post. All international orders are shipped via DHL. Further information can be found in the Shipping tab in the Customer Service menu. 

Duty and Taxes

All orders are shipped on a DDU (Delivered Duties Unpaid) basis. Each country imposes different levies depending on their import laws. All harristapper.com items are shipped from New Zealand so it's best to check the import fees you may face directly with a local customs broker when purchasing, as this varies between country and purchase value.

Order Cancellations

Prior to shipment, orders can be cancelled for store credit only. Once orders are received, standard return policy applies.

Returns

You have up to 10 days to return an item. Please contact customer care regarding returns customercare@harristapper.com. Further returns information can be found via the Returns tab in the Customer Service menu. 

SMS Terms of Service

The Harris Tapper mobile message service (the "Service") is operated by Harris Tapper (“Harris Tapper”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Harris Tapper’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Harris Tapper through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Harris Tapper. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Harris Tapper or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Harris Tapper mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Harris or email customercare@harristapper.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Us

General Enquiries;
customercare@harristapper.com

Postal Address;
Harris Tapper,
Shed 5C, City Works Depot,
90 Wellesley Street West,
Auckland CBD,
Auckland 1010,
New Zealand

  • Customer Service
  • Subscribe
  • Instagram
  • TikTok
  • Shipping
  • Choosing a selection results in a full page refresh.
  • Opens in a new window.